As the founder, I believe my #1 priority is to be in direct contact with teachers.

August 10, 2017

I realized a few years ago that as founder, I had to get out of the back office, and be in close contact with teachers. Steve Jobs famously took tech support calls at Apple stores, to stay in touch with clients. I figured I should do the same.

Talking directly to teachers counts

A few years later, that move has proven to be one of the most important decisions I’ve made. As a result, direct feedback from teachers (and students) has had a major impact in terms of the quality of the StudiWeb app and curriculum. We’ve always had good results with students, but now the we consistently get great reviews from both teachers and students.

Support is priority #1

As I see it, support is the #1 priority in the service that we offer. My goal has always been to make it easy for teachers to teach and for students to learn. Support is a key ingredient in that, and so it makes sense that the primary course creator be reachable.

Let us help you teach web design

If you need to teach a web design class (and now we offer Python too!) please don’t hesitate to contact us. Most likely, you will be speaking to me on the first call, and you can count on being able to reach me throughout the school year!

… Some people wonder how I can find the time to speak to teachers? The simple answer is that after nearly 7 years, we’ve refined StudioWeb to the point that we don’t get many support calls. Things run pretty smoothly now.


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